Obtaining the Log Files

When requesting support, use the log collector tool to collect logs from across the virtualization environment. The tool generates an archive file you should include when submitting a Service Request (SR).

  1. Install the log collector tool: 

    # dnf install ovirt-log-collector
  2. Log in as the root user and provide the administration credentials for the Manager.
  3. Use ovirt-log-collector -h to displays usage information all valid options.

  4. Perform the log collection on the Manager host: 

    # ovirt-log-collector

    If you don't specify parameters, the tool collect all logs from the Manager and its attached hosts, including all database logs unless you specify --no-postgresql.

  5. Locate the archive file in /tmp/logcollector.

Important:

Performance Co-Pilot (PCP) collects OS and network metrics that you can use to diagnose performance issues and that can help the support team to resolve issues. See Performance Co-Pilot logs.