8 Set Up the Client Browser

8.1 Prerequisites

  • Set the screen resolution for the client workstation to a minimum of 1280 x 1024 for an optimal view of the application. If the screen resolution is less than this, the field labels may appear truncated.

  • Install East Asian languages.

8.2 Install Files Required to View Japanese Text (For Japanese installation only)

If your Argus Web client machine is on an English operating system, and you are using the Argus J version of Argus Safety, you must install Windows Supplemental Language Support for East Asian languages and Japanese font pack for Adobe Reader to view Japanese text correctly.

Make sure that you have sufficient free disk space for installing the language packs.

8.3 Configure Internet Explorer

To configure Internet Explorer on clients that access Argus Safety Web, Affiliate, Dossier, and Interchange Web:

  1. Open Internet Explorer v11.

  2. Select Tools > Internet Options.

  3. Locate Browsing History and click Settings.

  4. Locate Check for newer versions of stored pages, select Automatically and click OK.

  5. Click the Advanced tab and do the following:

    1. Locate the Multimedia section.

    2. Uncheck the Show image download placeholders checkbox.

    3. Check the Show Pictures checkbox.

    4. Uncheck the Enable Automatic Image Resizing checkbox.

  6. Click OK.

    Note:

    Make sure cookies are enabled on the client machine.

    If password encryption is required between Internet Explorer Client and the Web Server, HTTPS must be utilized. Refer to the Section 3.6, "Enable SSL Support for Windows Server 2012 R2 Standard".

    When logged into Argus Safety, having multiple internet browsers open may cause the user to receive a login screen when opening certain parts of the application such as opening E2B Report dialog box. It is recommended to close all other non-Argus Safety Sessions if this problem occurs on an end user machine.

    Certain requirements within the Argus Safety System open file attachments within a separate internet browser window however based on client machine settings this may not occur. Each application is configured differently as to how it handles files within Internet Explorer. Refer to the application documentation to correctly configure it.

    It is not recommended to utilize the IP Address of the Web Server from the client machines within Internet Explorer. Using the IP Address forces Internet Explorer to use a high security mode which may restrict certain functionality from Argus to run.

8.4 Add the Argus Site as a Local Intranet Site

  1. Open Internet Explorer and from the menu select Tools > Internet Options.

    The Internet Options dialog box appears.

  2. Select the Security tab.

  3. Select Local Intranet and click Sites > Advanced.

    The Local intranet dialog box appears.

  4. In the Add this website to the zone field, enter the Argus Safety website URL.

    Note:

    Contact your System Administrator for the Argus site URL.

  5. Click Add and click Close.

  6. Click Custom level...

    The Security Settings dialog box appears.

  7. Scroll-down to Miscellaneous, for Allow script-initiated windows without size or position constraints, select Enable.

  8. Click OK.

Note:

You must enable the Argus Safety website to run in the Enterprise Mode, if adding to Local Intranet site is not desired.

For more information on how to Add Argus Site to the Enterprise Mode.

8.5 Add Argus Site to the Enterprise Mode

If you do not want to add the Argus Safety website to the Local Intranet site, you must enable the Argus Safety website to run in the Enterprise Mode.

  1. Go to https://technet.microsoft.com/en-us/itpro/internet-explorer/ie11-deploy-guide/turn-on-enterprise-mode-and-use-a-site-list

  2. Follow the instructions in the section To turn on Enterprise Mode using Group Policy.

  3. When asked to refer to the Use the Enterprise Mode Site List Manager, click the specified link.

  4. Scroll down to the procedure for Using the Enterprise Mode Site List Manager and click Add sites to the Enterprise Mode site list using the Enterprise Mode Site List Manager (schema v.2) link.

  5. Follow the instruction in the section Adding a site to your compatibility list > To add a site to your compatibility list using the Enterprise Mode Site List Manager (schema v.2).

  6. In the following parameters, enter:

    1. URL—Argus Safety Web URL

    2. Compat Mode—IE 5 Document Mode

    3. Open In—IE 11

8.6 Set Up Compatibility View with Internet Explorer

  1. Open Internet Explorer, from the menu select Tools > Compatibility View Settings.

  2. Enter the Argus Safety website URL.

  3. Click Add and click Close.

8.7 Increase the Internet Explorer Timeout Setting to Run Reports

For client machine, increase IE Timeout Setting (from default value of 4 (hours)) to run Periodic or System Reports successfully.

  1. Start the Registry Editor on the IE client machine.

  2. Locate the following sub-key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings.

  3. In this sub-key, add the following DWORD entries with 14400000 (4 hours):

    • KeepAliveTimeout

    • ReceiveTimeout

    • ServerInfoTimeout

  4. Restart the computer.