Purging users

Note: This procedure applies only to Oracle-hosted installations. For information about deleting users in a self-hosted environment, see Deleting a user.

For Oracle-hosted installations with single sign-on, you delete a user by removing the Signal role from the user in the Oracle Health Sciences Identity and Access Management Services console. If objects are assigned to the deleted user, you must also purge the user in Empirica Signal.

When you purge a user:

To purge users, you must have Administer Users or superuser permissions.

1.         If the user is assigned to a topic or topic action, reassign the topic or topic action.

You must be on the user's work team and have the appropriate work team permissions.

You can reassign topics and topic actions in only one workflow configuration within a login session. For example, if you reassign a topic in a topic workflow configuration, you must log out and then log back in to reassign a topic in a different topic workflow configuration.

For more information, see Editing a topic.

2.         Click Settings.

3.         Click Edit Users.

The Users page appears and the following message appears at the top of the page:

There are deleted SSO users that require additional processing.

4.         Click Purge Users.

5.         The Purge Users page appears.

6.         If you have superuser permissions, select the user's Login Group.

7.         In the table, locate the user to purge.

8.         Click the row menu (Row menu) for the user, and then click Purge.

An informational message appears.

9.         Click Yes to confirm the purge.

The user is purged.

Note: If the user has one or more private topics, the Empirica Signal application prevents you from purging the user and displays the name or ID of the private topic. Contact a superuser to reassign or delete the private topic.