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Oracle® Argus Safety Installation Guide
Release 8.1
E71757-01
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1 Introduction

This section includes the following information:

1.1 General Installation and Software Requirements

This section contains table that show the software installation requirements for small, mid-sized, and large companies for the following:

  • Argus Safety Database Server


    Note:

    Argus Safety 8.1 both Standard and Enterprise Editions support the CDB/PDB as well as Non-CDB database formats of the Oracle Database 12.1.0.2.

  • Argus Safety Web Server


    Note:


  • Argus Transaction Server


    Note:


    We do not recommend that AG/ESM Service runs on the Web Server, because the agproc.exe and argusvr2.exe services might conflict with each other when running together.

  • Argus Interchange Server

    The Argus Interchange Server is an optional component meant to off-load Interchange Service from the Argus Transaction Server. Alternatively, Interchange Service can be installed on the Transaction Server itself.

  • Argus Safety Web Client

  • Argus End of Study Unblinding Tool

  • Argus Safety OBIEE/BI Publisher Server

    The OBIEE/BIP Server installation is optional, and required only if Argus Safety Flexible Aggregate Reporting (FAR) through BI Publisher is enabled.

    Argus 8.1 supports OBIEE/BI Publisher 12.2.1.

    Refer to the OBIEE 12c Installation Guide for Hardware and Software requirements.

See Hardware Requirements for Argus Safety for hardware requirements.

1.2 Pre-Requisite Installation Order

When installing the pre-requisites for the servers, the following order should be followed for installing each component. Depending on the server being installed, some of the pre-requisites may not be needed and can be skipped. After these are installed, you can install the rest of the pre-requisites (if any are needed) in any order prior to installing Argus.

  • Windows Operating System

  • Internet Information Services

  • Microsoft .NET Framework

  • Oracle Client 12.1.0.2 (32-bit)

  • Oracle ODP.NET


    Note:

    If you install Windows and run Windows Updates without installing IIS first, Microsoft.NET will be installed first without correctly setting up ASP.NET. In the event this occurs where IIS is installed after Microsoft .NET, refer to Microsoft Support on how to re-register ASP.NET in IIS.

    This is usually accomplished by running aspnet_regiis.exe -i from the.NET V2.0.50727 folder.

    1) Manually modify Machine.config Path: ”%windir%\Microsoft.NET\Framework\v2.0.50727\CONFIG

    To modify the default .NET Transaction Scope time, the following change should be made in the configuration file:

    </system.serviceModel>

    <system.transactions>

    <machineSettings maxTimeout="01:00:00" />

    </system.transactions>

    </configuration>

    The value specified in maxTimeout is applicable for all Argus servers.


1.2.1 Software Requirements for Argus Safety

The following table show the software installation requirements for small, mid-sized, and large companies:

Software Requirements Argus Safety Database Server Argus Safety Web Server Argus Transaction Server Argus Interchange Server Argus Safety Web Client Argus End of Study Unblinding Tool (EOSU) + Schema Creation Tool ** + Interchange Mapping Tool
OPERATING SYSTEM

Microsoft Windows 2012 Standard Yes Yes Yes Yes
Yes
Microsoft Windows 2012 R2 Standard Yes Yes Yes Yes
Yes







Windows Client Machines and Internet Explorer
Microsoft Windows 7 (32/64-bit)



Yes Yes
Microsoft Windows 8.1 (32/64-bit)



Yes Yes
Microsoft Windows 10 (32/64-bit)**



Yes Yes
Microsoft Internet Explorer, Version 11.0 (32/64-bit)



Yes
ORACLE DATABASE SERVER

(Enterprise/Standard over CDB/PDB or non-CDB format)

Microsoft Windows 2012 Standard Yes




Microsoft Windows 2012 R2 Standard Yes




Oracle Linux 6.7/7.1 Yes




Oracle RAC Yes




Sun Solaris 10/11 Yes




Other Oracle Database Components
Oracle Advanced Security Transparent Data Encryption (TDE)*** Optional




Oracle Advanced Security Network Encryption Optional




ORACLE CLIENT
Oracle 12c Release 1 Client 12.1.0.2 (32-bit only), Oracle Call Interface, ODAC, MTS, ODP.NET
Yes Yes Yes
Yes
OTHER MANDATORY SOFTWARE'S

Microsoft Visual C++ 2005 SP1 Redistributable Package MFC Security Update (32 bit)
Yes Yes Yes
Yes
Microsoft Visual C++ 2012 Runtime
Yes Yes Yes
Yes
Microsoft Visual Basic Power Packs 10.0




Required for Interchange Mapping Tool
Microsoft .NET 3.5 SP1 Framework
Yes Yes Yes
Yes
Microsoft Word + Excel 2010/2013 (64-bit)
Required for Dossier only Yes Yes Yes Required for Schema Creation MedDRA Recode and End of Study only
Adobe Acrobat Reader DC/XI with East Asian Fonts



Yes
OPTIONAL SOFTWARE

Documentum DFC 7.2/6.7 SP2 (64-bit)
Yes Yes Yes

RightFax 10.5/10.6 -Required files only

Yes


OPTIONAL SUPPORTED FEATURES
Oracle Components
Oracle Identity Manager (OIM) 11.1.2.2 - WebGate 10.1.4.3 (32-bit only) Required only for Single Sign-On integration with Oracle Identity Manager.
Oracle WebCenter - 11g (11.1.1.7) Required only for multi-tenant installations

(Optional - Required only to deploy the Global Application module. Ideally, the WebCenter Portal Server should be deployed on a separate Web Server. Alternatively, the Global Application module can also be deployed on Argus Safety Web Server directly).

Reporting Solutions
Oracle Business Intelligence Enterprise Edition (OBIEE) 12.2.1
Yes^



Oracle BI Publisher 12.2.1
Yes^

(For Argus SE only)



Yes
Third Party Integrations
LDAP/LDAPS Protocol Version 3.0 LDAP authentication support
SMTP Protocol E-mail support
Documentum DFC, Version 6.7 SP2 (64-bit), or 7.2 Required only when Documentum is used for Storage.
RightFax 10.5/10.6 Required only for faxing Expedited Reports.
Gateway for E2B Reporting
Oracle B2B - 12.2.1 Certified with both AS1 and AS2 protocols for E2B exchanges between regulatory authorities and pharmaceutical companies.
Axway Interchange 5.12 SP8 (64-bit) Required for E2B Report Exchange.


* Note:

* Database Instance is required to be AL32UTF8 Character Set.

** Refer to Note 1 for Oracle Client Patch required for Schema Creation Tool.

*** Refer to Note 2 for Oracle Database TDE feature.

^ Refer to Note 3 for WebLogic 12.2.1 patch details.



** Note 1:

Oracle Client Patch required for the Schema Creation Tool

Download the patch 19720843: WINDOWS DB BUNDLE PATCH 12.1.0.2.1 through Oracle Support.

Apply the following workaround after successfully installing this patch:

  1. Set oracle_home to your client home location

    For example:

    SET ORACLE_HOME=C:\app\client32\product\12.1.0\client_1

    Go to %oracle_home%\bin\ of the client

    Copy file "oranfsodm12.dll" present in "\p19720843_121020_WINNT\19720843\files\bin\" and paste it under %oracle_home%\bin

  2. Run sqlldr help=y or sqlldr.exe.



*** Note 2:

Oracle Database TDE feature is part of the Oracle Advanced Security option available for Oracle Database Enterprise Edition 12c (https://docs.oracle.com/database/121/ASOAG/asotrans_config.htm#ASOAG10275, or

http://www.oracle.com/technetwork/database/options/advanced-security/index-099011.html).

TDE provides the capability to encrypt sensitive data in the Oracle Database in a manner that is transparent to applications.

Argus Safety product has been functionally certified with tablespace level encryption using the Oracle Database TDE feature.



^ Note 3:

For Argus Safety Web Server, you need Oracle Business Intelligence Enterprise Edition (OBIEE) 12.2.1 + Patch 22248372 for CVE-2015-4852 for WebLogic 12.2.1

1.3 Argus Safety Hardware Topology

This section provides information about the recommended hardware topology and hardware requirements for small, mid-size, and large companies.

The size of your company and licensed Argus components determines the distribution of the software among the servers.

The following are the definitions for small, mid-sized, and large companies.

Small Company: A small company is a company that has from 1 to 50 concurrent users and fewer than 200 new cases reported each month.

Mid-Sized Company: A mid-sized company is a company with 51 to 100 concurrent users and 300 to 600 new cases reported each month.

Large Company: A large company is a company with more than 100 concurrent users and approximately 1000 to 5000 new cases reported each month.

1.3.1 Recommended Hardware Topology for a Small Company

The following image shows the recommended hardware topology for the Argus Safety Hardware for a small company.

Surrounding text describes toposmall.gif.

1.3.2 Recommended Hardware Topology for a Mid-sized Company

The following image shows the recommended topology for the Argus Safety Hardware for a mid-sized company.

Surrounding text describes topomid.gif.

1.3.3 Recommended Hardware Topology for a Large Company

The following is an illustration of the recommended topology for a large company.

Surrounding text describes topolarge.gif.

1.3.4 Hardware Requirements for Argus Safety

The following table show the hardware requirements for Argus Safety installation for small, mid-sized, and large companies:

Hardware Requirements Argus Safety Database Server Argus Safety Web Server Argus Transaction Server Argus Interchange Server Argus Safety Web Client Argus End of Study Unblinding Tool (EOSU)

Small Mid-Size Large Very Large Small Mid-Sized Large Small Mid-Sized Large Small Mid-Sized Large

RAM
2 GB












Yes
4 GB



Yes Yes Yes Yes Yes Yes Yes Yes Yes
Yes
4 - 8 GB Yes













8 - 16 GB
Yes












16 - 32 GB

Yes Yes










CPU/Processor
1 Dual Core CPU X 3 GHz



Yes

Yes

Yes


Yes
2 Dual Core CPUs X 3 GHz




Yes Yes
Yes Yes
Yes Yes

Equivalent to 2 - 4 Dual Core X 3GHz Yes













Equivalent to 4 - 8 Dual Core X 3GHz
Yes












Equivalent to 16 Dual Core X 3GHz

Yes Yes










Pentium IV X 3 GHz












Yes
Fail Support Platform
Dataguard (physical standby option) Yes




Virtualization
Physical Server
Yes Yes Yes

Oracle Virtual Machine (OVM 3.2.10, 64-bit) Optional Yes Yes Yes

Others
Exadata 12c R1 (with 12.1.0.2) Optional




Oracle RAC 12c R1 (with 12.1.0.2) Optional




Minimum Resolution
1280X1024 1280X1024 1280X1024 1280X1024 1280X1024

1.4 General Pre-Installation Tasks

Before installing the Argus Safety software, be sure to do the following:

  • Set the resolution for the client workstation to a minimum of 1280 X 1024 for optimum viewing of the application. If the screen resolution is less than 1280 X 1024, some of the field labels may appear truncated.

  • Make sure that the regional settings on the web server are American settings.

  • Install East Asian languages on the following:

    • Argus Web Server

    • Argus Service Server

    • Interchange Transaction Server

    • Argus Web client machines

    • Install the Japanese font pack for Adobe Reader on the Argus Web client machines. If you fail to install this font pack, you will be unable to view the Japanese data correctly.

1.5 Installation Process Overview

The following is the recommended order for installing the Argus Safety solution components:

  1. Install the Schema Creation Tool

  2. Create/Upgrade Argus Safety Database Schema

  3. Load the Factory Data

  4. Execute the Argus Safety Database Schema Validation

  5. Install the Argus Safety Web Component

  6. Load MedDRA

  7. Load WHO-Drug

  8. Load J Drug (if you are using Argus J)

  9. Install the Argus Safety Services / Interchange Service / Interchange Mapping

  10. Configure the Argus Safety Service

  11. Configure the Interchange Service

  12. Install and Configure Axway Synchrony

  13. Maintain Installation


Note:

In this release, merging of databases into a Multi-Tenant Database does not support merging of DLP data.

1.6 Converting Argus Safety Report Server to Argus Web Server

Execute the following steps to convert Argus Safety Report Server to Argus Web Server:

  1. Navigate to the Argus Safety Report Server.

  2. Go to C:\Windows and open the argus.ini file.

  3. Delete references to the ReportServerUser, ReportServerPassword and ReportServerPriority.

  4. Update the entry for ReportServer to HTTP://Localhost