Configuring Oracle RightNow Cloud Source Request Properties

Enter the Oracle RightNow Cloud source request values for your integration. The values you specify start the integration.

What You Can Do from the Oracle RightNow Cloud Source Request Page

You can configure the following request value for Oracle RightNow Cloud.

  • Select the business object that you want to receive from the Oracle RightNow Cloud application as a request document to start this integration.

What You See on the Oracle RightNow Cloud Source Request Page

The following table describes the key information on the Oracle RightNow Cloud source Request page.

Element Description

Select Business Object

Select the business object that you want to receive from the Oracle RightNow Cloud application as a request document to start this integration.

Object Name Filter

Enter the initial letters to filter the display of business objects. You can also select a filter type:
  • All: Displays all objects.

  • Custom: Displays objects you created. These business objects are identified by special icons. The naming convention is a combination of the package name and object name joined by a “.”. For example, if there is a custom object package called CO and an object named PurchaseProduct, the wizard displays the custom object as CO.PurchaseProduct.

  • Standard: Displays business objects delivered as part of the standard Oracle RightNow Cloud application.