B.7 Act As Configuration Failing in 12c

The Act As functionality allows you to act for another user in Oracle BI EE. This functionality is useful, for example, when you need to work on another user's dashboard or content, or when IT support staff wants to troubleshoot another user's account. If you have migrated from BI 11g to 12c, and are unable to configure Act As functionality in 12c, follow the procedure in this topic to fix the issue.

Before configuring Act As functionality in 12c:

1. Create the "customMessages" folder under the following directory:
   On UNIX operating system:
   $ORACLE_HOME/bi/bifoundation/web/msgdb/l_en
   On Windows operating system:
   %ORACLE_HOME%\bi\bifoundation\web\msgdb\l_en
2. Copy the 11g LogonParamSQLTemplate.xml file to the "customMessages" folder created in step 1.

For more information about creating a custom message template, see Creating a Custom Message Template for Proxy Functionality in Oracle® Business Intelligence Presentation Services Administration Guide.