7 Troubleshooting and Error Handling with the RightNow Adapter

This chapter explains the troubleshooting information and error messages that you can come across while configuring the Oracle RightNow adapter.

The chapter contains the following topics:

• Understanding Oracle RightNow Adapter Design-Time JDeveloper Errors

• Understanding API Faults and Error Handling

• Understanding RightNow Exception Codes

• Understanding Adapter Fault Handling