The installation of an Oracle Fusion Middleware product consists of two phases, the installation phase and the configuration phase.
Installation Phase
During this phase, the installer lays down the product files in an Oracle home directory.
See Recovering From an Installation Phase Failure or Interruption, for information about recovering from an installation phase failure or interruption.
Configuration Phase
During this phase, the configuration wizard is run to configure the WebLogic Server domain for the product. WebLogic Server domains contain configuration files, log files, and temporary files associated with the domain.
See Recovering From a Configuration Phase Failure or Interruption, for information about recovering from an configuration phase failure or interruption.
If the product installation is interrupted during the installation phase, the recommended approach is to deinstall the product and remove the Oracle home, then start the installation again.
The product deinstaller is located in the ORACLE_HOME/oui/bin directory. Refer to Running the Oracle Universal Installer for Silent Deinstallation for instructions to deinstall your product.
If the installation phase is completed successfully but the configuration phase is interrupted and cannot be restarted, it is recommended to follow these steps to recover from the failure or interruption.
Take steps to address and fix the cause of the failure or interruption. Troubleshooting advice can be found in any of the following locations:
Your Oracle Fusion Middleware product installation guide.
Log in to My Oracle Support:
https://support.oracle.com/
After logging in, click on one of the following tabs to find more information:
Knowledge to access and search the knowledge base.
Communities to access My Oracle Support Communities.
Click on Service Requests to search service requests or file a new service request regarding your issue.
Once the cause of the failure has been resolved, there are two potential paths to resuming the configuration:
If the Configuration Wizard is still up and running, try clicking Retry in the graphical user interface. If a Retry button is not available or clicking the Retry button has no effect, exit the Configuration Wizard and refer to the following option:
If you have exited the Configuration Wizard, manually remove objects which the Configuration Wizard may have already created. Typically, this will be the DOMAIN_HOME directory and its contents. It should not be necessary to remove the contents of the Oracle home.
Note:
Some products may require extra domain or product removal steps. Refer to the deinstallation chapter in your product installation guide for more details.
Once you have taken steps to remove what was created by the failed configuration attempt, launch the Configuration Wizard and attempt the configuration again.