A.3 Installing Oracle BI with Oracle Database Release 12.2.0.1.0

If you are installing Oracle BI 12c (12.2.1.4.0) on Oracle Database Release 12.2.0.1.0, you might see a "BI Startup failure" error message on the Configuration Progress screen.

To work around this issue:

1. Stop the database listener by entering the following command:
   lsnrctl stop
2. Open the sqlnet.ora file in an editor.
   By default, this file is located in the NEW_ORACLE_HOME/network/admin directory. You might also find the file in the directory that is specified by the TNS_ADMIN environment variable.
3. Add the following line in the sqlnet.ora file:
   SQLNET.ALLOWED_LOGON_VERSION_SERVER=8
4. Save your changes and close the file.
5. Start the database listener by entering the following command:
   lsnrctl start
6. Try to install Oracle BI 12c (12.2.1.4.0) again.