Previous  Next          Contents  Index  Navigation  Glossary  Library

Statements

Print statements to provide your customers with a complete record of their invoice, debit memo, chargeback, deposit, receipt, on-account credit, credit memo, and adjustment activity for a specific period.

You can produce statements that differentiate between bill-to sites for a customer's outstanding items. If you do not define a statement site for a customer, Receivables produces statements for each of the customer's bill-to sites. Each of these bill-to site statements include transactions that are specific to that site. You can define statement and bill-to business purposes for your customer addresses using the Customers windows. See: Assigning a Business Purpose to a Customer Address.

Note: You can also use Consolidated Billing to create a single document that summarizes all of a customer's activity for a specific period. For more information, see: Consolidated Billing.

Receipt Bill-To Sites

All Receivables receipt entry windows let you specify a customer location on your receipt. If you have specified a location on your receipt, Receivables prints this location on the statement.

On-Account and Unapplied Receipts

If there are on-account or unapplied receipts that are not associated with a specific customer location, Receivables summarizes these receipts as credits on consolidated statements you produce using a statement site. Receivables prints these receipts on a separate page of a customer's consolidated statement before a summarized listing of subtotals for each of this customer's bill-to sites.

If a customer has on-account and unapplied receipts that are not associated with a specific customer location and you have not created a statement site for this customer, Receivables does not include these receipts on any of the bill-to site statements for this customer.

Statement Sites

If you define a statement site for your customer, Receivables generates a single, consolidated statement of all of this customer's transactions and sends the statement to this site. If you have not defined a statement site for a customer, Receivables creates statements for each of the customer's sites that has:

See: Defining a Statement Site.

Statement Cycles

Use statement cycles to determine when to send statements to your customers. You assign these cycles to your customer and site level profiles. Receivables lets you generate statements for all customers associated with a specific statement cycle.

If you define a statement site for a customer, Receivables uses the statement cycle defined in the customer profile to determine when statements should be sent. If you have not defined a statement site, Receivables uses the statement cycle defined in the customer's site level profile to determine when statements should be sent to each site.

Receivables includes all activity from the last time you printed a statement for this customer to the current statement date, even if this customer's statement cycle is set up to skip printing on one or more statement dates. Receivables will also include open debit items from prior periods in the statement. For example:

Today's Date: 03-SEP-97

Statement Date: 01-SEP-97

Previous Statement Date: 01-JUN-97 (skipped)

Statement Cycle: Quarterly

Invoice Creation Date Included in Statement?
Invoice Date: 30-FEB-97 No, unless it is either still open or was closed between 01-MAR-97 and 31-AUG-97
Invoice Date: 30-AUG-97 Yes, because the invoice date is between the date the statement was last printed and the statement date
Invoice Date: 02-SEP-97 No, because the invoice date is later than the statement date

See: Statement Cycles.

Credit Profiles

Receivables lets you define credit profiles for each customer and each of their bill-to locations using the Customer Profile Classes window. Profile classes let you choose whether to send statements to customers using this profile class and, if so, lets you specify:

See: Defining Customer Profile Classes.

Statement Setup

Before you can print statements for your customers, you need to define the following:

See Also

Printing Statements

Defining a Statement Site

Cross Site and Cross Customer Receipts

Sample Statement

Statements (print parameters and column headings)


         Previous  Next          Contents  Index  Navigation  Glossary  Library