Setting Up Message Action Codes
You can use message action codes to specify an action you want a message recipient to take.
To define message action codes:
1. Navigate to the Message Action Request QuickCodes window.
An action code is a brief representation of the action to perform. An example is Research.
3. Enter a Meaning to describe the code briefly.
4. Enter a full Description of the Code and Meaning.
5. Check Enabled to make the code available for use.
6. Optionally enter a Start and End Date.
These dates set the active time frame for the code. If you choose not to enter dates, the code is always active.