Depot Repair Setup
Setting Up Diagnosis Codes
You can define unique diagnosis codes to delineate each repair job. Using a diagnosis code, you can track quality statistics pertaining to each type of repair. If company A sells CD drives for personal computers, and within 3 weeks of installation, each unit is returned for a broken hinge on the drive door, a diagnosis code of CD door hinge can be created. You can use diagnosis codes to group together items for a repair job. Using the example above, if when the hinge on the door breaks, it also ruins the drive door itself, you can create a diagnosis code of CD door assembly. A description would detail which components to replace.
To define diagnosis codes:
1. Navigate to the Diagnosis Codes window.
2. Enter a diagnosis Code. The code name you enter is descriptive of the type of repair. An example would be CD door assembly.
3. Enter a Description. This entry describes in detail the nature of the diagnosis code. An example related to the code above is: CD door and hinges are broken, replace.
4. Optionally check Replace Item. Check this check box if you wish to indicate that the diagnosis requires a replacement item.
5. Optionally enter From and To Effective Dates to identify the date range covered by the code. If there are no dates entered, the code has no time limits.
