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Oracle9iAS Wireless Administrator's Guide
Release 9.0.3

Part Number B10042_01
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4
Configuring Mobile Services for Wireless

This document describes the Wireless Mobile Services. The Wireless Mobile Services support wireless-enabling of the communications applications. Each section of this document presents a different topic. These sections include:

4.1 What Must Be Configured?

You must configure Wireless mobile services in order to enable your communications applications for wireless access. The mobile services that must be configured depend on which of the Collaboration Suite applications you will deploy. All the necessary libraries are shipped with Oracle Collaboration Suite. The following table lists the communications applications, and which of the wireless mobile services that support them. Here is a list of communications applications and their associated mobile services:

The voice and wireless components of the Oracle Collaboration Suite become fully functional after you configure the mobile services.

4.1.1 Configuring the Mobile Services Using the Content Manager

You use the edit functions of the Content Manager to configure the parameters of the mobile service. Some of the configuration parameters of a mobile service are read-only and therefore cannot be edited. See Section 8.2 for information relating to accessing the Content Manager. For information on editing services, see Section 8.3.2.2.

Figure 4-1 Editing the Configuration Parameters of a Mobile Service


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4.1.2 Configuring Async-Enabled Mobile Services

The address book mobile service includes four configuration parameters that pertain to all Aysnc-enabled mobile services:

The values set for these parameters affect all Async-enabled services.

4.2 Address Book

The address book enables users to manage their own address books and contacts as well as enabling call functions from wireless phones. The mobile address book integrates with the email mobile service to allow users to compose a messages' recipient list from their address book.

Once you find a contact, you can also edit the contact information or delete a contact. While deleting, nothing is returned to the caller.

4.2.1 Configuration Parameters

The mobile address book includes the following parameters:

4.2.1.1 Async-Specific Configuration Parameters

4.3 Calendar

The calendar enables users to manage their schedule and tasks via mobile access to calendaring servers.

4.3.1 Configuration Parameters

The Calendar mobile service includes the following configuration parameters:

4.4 Directory

The directory mobile service enables users to access Oracle Internet Directory servers from any mobile device. The directory mobile service is integrated with the mobile email mobile service, enabling users to browse their corporate directory and then send an email to a particular contact, or to compose a recipient list from the directory.

4.4.1 Configuration Parameters

All of the required .jar files are included with Wireless. The Mobile directory includes the following configuration parameters:

4.5 Fax

The fax mobile service enables users to send a fax, check the status of a fax, forward or delete a fax from any wireless device. By combining email or iFS services, it also supports faxing documents through mobile devices.

Requirements

This service requires third-party software components: it uses the RightFax Java API to connect to a RightFax server.

Table 4-1 Required Software for the Fax Mobile Service
Name  Instructions  From Version(s)  

RightFax Server (available from RightFax) 

Install the RightFax server. 

7.2  

RightFax Integration Mobile Service (available from RightFax) 

Install the Integration mobile service on fax server. 

7.2  

RightFax PFD mobile service (available from RightFax)  

Install the PFD mobile service on the fax server. 

7.2  

RightFax Java API (available from RightFax) 

Copy RFJava_api.zip(Fax server's RightFax/Production/xml/java directory) to $ORACLE_HOME/wireless/lib on Solaris, to %ORACLE_HOME%\wireless\lib on NT. Include this zip file in the classpath. 

7.2  

Sample Cover Page

Since the fax mobile service uses customized cover sheet file, it is highly recommended that you use the provided sample cover page.

To use this cover page, you must have Microsoft Word 2000 installed on your RightFax server for server-side application conversion.

On Solaris installations, this cover page is located at:

$ORACLE_HOME/iaswv20/wireless/j2ee/applications/modules/modules-web/images/pim/fax/FCS.doc

On Windows NT installations, this cover page is located at:

%ORACLE_HOME%\iaswv20\wireless\j2ee\applications\modules\modules-web\images\pim\fax\FCS.doc

To use the provided fax cover page:

  1. Copy the FCS.doc to the directory RightFax\FCS on the machine in which you installed your RightFax server.
  2. Specify which cover sheet to use.
    • Run Enterprise Fax Manager
    • Highlight Users under the appropriate server and double-click the user ID Administrator. Click the Default Cover Sheets tab. In the Cover Sheet Defaults group box, check Send Cover Sheets and select the cover sheet file (FCS.doc) in the Cover Sheet Model field.
    • Highlight Groups under the appropriate server and double-click the group ID Everyone. Click the Basic Information tab. Select the cover sheet file (FCS.doc) in the Cover Sheet Model field.


      Note:

      See the RightFax Administrator's Guide for detailed instructions on fax cover sheets.  


4.5.1 Configuration Parameters

The fax mobile service includes the following configuration parameters:

Implementing Dialing Rules

Dialing rules allow you to specify rules to control outbound faxing. For example, you can specify that a "9" is automatically added to all outbound faxes if dialing "9" is necessary to get an outside line.

To add, edit, or delete dialing rules:

Run Enterprise Fax manager on the fax server and click Dialing Rules.

When creating a dialing rule, you specify the fax number (or, using wildcards, the number pattern) and then attach rules to faxes whose destination fax number matches the pattern. In case multiple dialing rules are matched, the fax server selects the rule with the greatest weight.

Dialing Rule Properties:

Pattern: This is the destination fax number or number pattern that the dialing rule will apply to. RightFax ignores any hyphens, parentheses, or spaces entered in the pattern string.

Number Adjustments Tab: the Prepend this and Append this options enable you to both add or remove digits from the beginning or end of the destination fax number. For example, If you want to automatically add a "1" to long distance calls and add a "9" to get an outside line. The dialing rules can be:

Rule 1: Matching=???-???-???? , Prepend this=91

Rule 2: Matching=+ , Prepend this=9

Under these rules, 123-4567 will be changed to 9123-4567, 650-123-4567 will be changed to 91650-123-4567, and1650-123-4567 will be changed to 91650-123-4567.

4.6 Online Files

The online files mobile service enables users to both attach and save files in their native formats. The online files mobile service is also integrated with RightFax to enable document printing through faxes. Users can remotely select an attachment and send it by email to another mobile user, who can then view the document (Microsoft Office files) and print it to a nearby fax. This mobile service works with any file servers that comply to World Wide Web Distributed Authoring and Versioning (WebDAV).

Required Software

This online files mobile service requires the Java development kit for Oracle Internet File System.

4.6.1 Configuration Parameters

The online files mobile service includes the following configuration parameters:

4.7 Instant Messaging

The instant messaging mobile service provides presence management, enabling employees to exchange instant messages from their mobile devices. Integrated with Jabber Instant Messaging server and the MSN and Yahoo networks.

Required Software

The instant messaging mobile service, which uses the Jabberbeans classes to connect to a Jabber Instant Messaging Server, requires the following third-party software.

Table 4-2 Third-Party Software for the Instant Messaging Mobile Service
Name  Instructions  Version(s)  

Jabber Beans 

Copy the latest jabberbeans.jar to $ORACLE_HOME/wireless/lib on Solaris, to %ORACLE_HOME%\wireless\lib on NT.Examples of ORACLE_HOME values: Solaris: ORACLE_HOME=/u01/iaswv20NT: ORACLE_HOME=d:\oracle\iaswv20 

0.9.0-pre4  

Jabber Server 

Follow the Jabber server's installation guide. 

1.4.1  

Yahoo Transport Gateway 

Optional. Follow the Jabber server's installation guide 

0.8.0  

MSN Transport Gateway 

Optional. Follow the Jabber server's installation guide. 

1.1.0  

This mobile service does not require scripts.

4.7.1 Configuration Parameters

The instant messaging mobile service includes the following configuration parameters:

4.8 Mail

The mail mobile service enables users to access their email messages from any mobile device.

4.8.1 Configuration Parameters

The mail mobile service includes the following configuration parameters:


Note:

To have Inbox Filters for the email application, the Oracle Internet Directory (OID) server and the port should be configured as Mail Server and Mail Server Port instead of the IMAP server and port. For more information, see the documentation for Oracle Unified Messaging. 




Examples: thin, oci

4.9 Short Messaging

The short messaging mobile service enables users to send messages through such mediums as voice, email, fax or SMS messaging. To send a short message, a user sends the service four parameters: the type of message to be sent (email, SMS, Voice, or Fax), the destination address of the message, the subject text, and the body text of the message. The subject and body text are translated into the medium appropriate to the message type and then sent to the destination.

This service does not require any third-party software components. It relies on Oracle9iAS Wireless transports to be configured. The short messaging mobile service does not require scripts.

4.9.1 Configuration Parameters

The short messaging service includes the following configuration parameters:

4.10 Business Directory

The business directory mobile service provides user with a complete business directory. This mobile service is built on the Wireless Location Application Component API.

This mobile service provides a "yellow pages" type interface to look for the addresses and phone numbers of registered businesses in a given radius. It has search capabilities for business names or categories. Browsing through categories is also enabled. If no location parameters are passed to this mobile service, the location mobile service is invoked to obtain location data for the search.

This mobile service requires the Wireless business directory provider.

Table 4-3 Requirements for the Business Directory Mobile Service
Name  External Provider(s)  From  

Business Directory Provider 

otn.oracle.com 

2.0  



4.10.1 Configuration Parameters

The Business Directory includes the following input parameters:

4.11 Driving Directions

The driving directions mobile service allows a mobile application to provide its users with driving directions between an originating address and a destination address. It links to the Location Picker mobile service to enable users to select originating and destination addresses not provided by Driving Directions. The Driving Directions mobile service also links with the Maps mobile service for enhanced routing.

This mobile service is built upon the Wireless Location Application Component API.

This service requires the Wireless routing provider.

Table 4-4 Requirements for the Location Picker Mobile Service
Name  External Provider(s)  From  

Routing Provider 

otn.oracle.com 

2.0  

4.11.1 Configuration Parameters

The driving directions mobile service includes the following input parameters:

4.12 Location Picker

The Location Picker mobile service enables users to pick and manage their frequently accessed locations. Using this mobile service, a user can specify a location that can be used by another mobile service, such as the driving directions mobile service. This location can be the user's default location, the current location (if mobile positioning is enabled), a Locationmark selected by the user, a recent location used by the user, or a new location to be entered by the user

The Location Picker mobile service is used by other mobile services to acquire a location from the user. When used directly by the user, Location Picker provides management of the user's locationmarks and allows the user to set his "preferred" location, which is either the user's current location (when mobile positioning is available and on) or the user's default locationmarks.

Other location mobile services include Driving Directions, Maps, and Business Directory. These mobile services use the Location Picker to acquire location(s) from the user if the user does not have a "preferred" location or if the user specifically wants to change the location used for those mobile services.

This mobile service integrates with positioning servers when available and is built upon the Oracle9iAS Wireless Location Application Component API.

This service requires the Wireless geocoding provider only when the geocoding of addresses is needed and the Wireless mobile positioning provider only when the positioning feature is needed. The geocoding and mobile positioning are optional features.

Table 4-5 Requirements for the Location Picker Mobile Service
Name  External Providers  From  

Geocoding Provider 

otn.oracle.com 

2.0  

Mobile positioning provider  

otn.oracle.com 

2.0 



This mobile service does not require scripts.

4.12.1 Configuration Parameters

The Location Picker mobile service includes the following input parameters:

4.13 Maps

The maps mobile service provides broad and detailed maps for a given location, supports map tiling and image map transformation for different devices. This mobile service integrates with the Driving Directions mobile service and is built upon the Wireless Location Application Component API.

4.13.1 Configuration Parameters

The maps mobile service includes the following input parameters.