Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

What's New in Oracle Content Services Administration

1 Oracle Content Services Administration Concepts

• About the Oracle Content Services System Administrator
  • Skills Required to Administer Oracle Content Services
  • Administrative Accounts
  • Oracle Content Services Administration Tools
    • Oracle Collaboration Suite Control
    • Oracle Content Services Administration Mode
    • Oracle Content Services Command-Line Tools
    • Oracle Identity Management Tools
    • Oracle Application Server Tools
  • Oracle Content Services System Administration Tasks Not Covered in This Guide
• Oracle Content Services Architecture
  • Built with Oracle Content Management SDK
  • The Oracle Content Services Domain
    • Oracle Content Services Nodes
    • Services, Servers, and Agents
  • Oracle Internet Directory
    • Provisioning Users in Oracle Content Services
    • Oracle Records Management Provisioning
  • The Site Model
• Oracle Content Services Deployment Configurations
  • Single-Computer Deployment
  • Multiple-Computer Deployment
  • High Availability Considerations
• Integration with Key Oracle Technologies
  • Integration with Other Oracle Collaboration Suite Applications
    • Oracle Mail
    • Oracle Mobile Collaboration
    • Oracle Workspaces
  • Integration with Oracle Database
    • Oracle Database and the Oracle Content Services Schema
    • Oracle Text
    • Oracle Streams Advanced Queueing
    • Oracle Real Application Clusters (Oracle RAC)
  • Integration with Oracle Application Server
    • Oracle Application Server Containers for J2EE (OC4J)
    • Oracle Process Manager and Notification Server (OPMN)
    • Oracle Enterprise Manager
    • Oracle Internet Directory
    • Oracle BPEL Process Manager
      • About BPEL
    • Oracle Workflow

2 Oracle Content Services Deployment Options

• Setting Up Oracle Records Management
  • Enabling Oracle Records Management
    • Enabling Oracle Records Management OC4J Instances
    • Activating Oracle Records Management HTTP Node Configurations
    • Activating the Records Management Lifecycle Agent
  • Configuring Records Management-Related Metrics
• Setting Up Antivirus Integration
  • Setting Up SAVSE
  • Enabling Antivirus Functionality in Oracle Content Services
  • Excluding Formats from Being Scanned
  • Performance Implications of Scanning for Viruses
• Managing Storage Options
  • Data Aging and Archiving
    • Setting Up Data Aging
    • Setting Up Data Archiving
  • Near-Line Storage for Records
    • Setting Up Near-Line Storage for Records
  • Specifying Storage Management Options
• Integrating with Solutions for Records Management Retention
  • Configuring Oracle Content Services for Network Appliance SnapLock
    • Configuring the Database Computer for Network Appliance SnapLock
    • Configuring the Applications Tier Computer for Network Appliance SnapLock
  • Configuring Oracle Content Services for EMC Centera
    • Installing the EMC Centera Software
    • Setting Domain Properties for EMC Centera
    • Specifying Credential Information for EMC Centera
• Changing the Oracle Content Services Port Number
  • Changing the Port Number in Oracle HTTP Server
  • Changing the Port Number in OracleAS Web Cache
  • Registering the New Port with OracleAS Single Sign-On
  • Updating the Oracle Internet Directory Service Registry
  • Changing the Port Number in Oracle Content Services
  • Updating Metric Configuration URLs
• Allowing Access to Oracle Content Services from Outside the Firewall
• Setting Up the OmniPortlet
  • Deploying the Content Services Searchlet
  • Registering the OmniPortlet with Oracle Internet Directory
  • Configuring the Content Services Searchlet
  • Adding an Oracle Content Services Data Source to the OmniPortlet Framework
  • Defining the OmniPortlet in OracleAS Portal

3 Managing Workflows in Oracle Content Services

• Using Oracle Workflow with Oracle Content Services
  • Setting Up Oracle Workflow for Use with Oracle Content Services
    • What if OracleAS Metadata Repository Creation Assistant Is Not Supported by My Database?
  • Setting Up E-mail Notifications in Oracle Workflow
  • Configuring Oracle Workflow After Applications Tier Deinstallation
  • Managing Oracle Workflow Background Engines
    • Viewing Background Engine Database Jobs
    • Running Background Engines
• Using Custom BPEL Workflows in Oracle Content Services
  • About Custom Workflows
  • About BPEL
  • Creating Custom Workflows in Oracle BPEL Process Manager
  • Registering Custom Workflows with Oracle Content Services
    • Enabling BPEL Workflow Creation in Oracle Content Services
    • Registering Custom Workflows
  • Deleting Custom Workflows from Oracle Content Services

4 Oracle Content Services Protocol Support

• About the Oracle Content Services Protocol Servers
• Using FTP with Oracle Content Services
  • Accessing Oracle Content Services Using FTP or FTPS
  • Enabling FTP
  • Enabling Anonymous FTP Access
    • Modifying the FTP Server Configuration
    • Enabling the Ability to Grant Public Access
    • Allowing Public Access to Oracle Content Services Folders
  • Enabling FTPS
    • Enabling the Explicit FTPS Server
    • Enabling the Implicit FTPS Server
• Using WebDAV with Oracle Content Services
  • Accessing Oracle Content Services Using WebDAV
• Authenticating Against WebDAV and FTP
• Installing the Oracle Drive Client
• Providing Information About Protocol Access to Users

5 Managing Oracle Content Services Processes

• About the Oracle Content Services Domain
• Starting and Stopping the Oracle Content Services Domain
  • Using the Collaboration Suite Home Page to Start and Stop Oracle Content Services
• Managing Nodes at Run Time
  • Starting, Stopping, and Restarting Nodes
  • Modifying Nodes at Run Time
  • Deactivating Nodes
• Managing Services at Run Time
  • Creating Services
    • Creating Services at Run Time
    • Permanently Adding Services to a Node
  • Modifying Run-Time Service Parameters
    • Changing the Service Configuration Used by the Service
  • Managing the Committed Data Cache
    • Making Run-Time Changes to Committed Data Cache Properties
  • Managing the Connection Pools
    • About the Statement Cache
    • Making Run-Time Changes to Connection Pool Properties
  • Deleting Services
    • Deleting Services at Run Time
    • Permanently Removing Services from a Node
• Managing Servers at Run Time
  • Creating Servers
    • Creating Servers at Run Time
    • Permanently Adding Servers to a Node
  • Starting, Stopping, Restarting, Suspending, and Resuming Servers
    • Ensuring Servers Are Started When the Node Is Started
  • Modifying Run-Time Server Parameters
    • Changing the Server Configuration Used by the Server
  • Reloading Servers
  • Deleting Servers
    • Deleting Servers at Run Time
    • Permanently Removing Servers from a Node
• Managing Oracle Content Services from the Command Line

6 Changing Oracle Content Services Configuration Settings

• Managing Domain Properties
  • Changing Domain Properties
• Managing Node Configurations
  • Creating Regular Node Configurations
  • Creating HTTP Node Configurations
  • Modifying Node Configurations
  • Deleting Node Configurations
  • Configuring Node Loggers
    • Configuring Loggers from the Node Page
    • Configuring Loggers by Modifying the Node Configuration
• Managing Service Configurations
  • About Service Configurations
  • Creating Service Configurations
  • Modifying Service Configurations
  • Deleting Service Configurations
• Managing Server Configurations
  • About Server Configurations
    • Changing Values of Inherited Properties
    • Viewing Inherited Properties
  • Creating Server Configurations
  • Modifying Server Configurations
  • Deleting Server Configurations

7 Monitoring Domain, Node, Service, and Server Performance

• Monitoring Domain Performance
  • About Oracle Content Services Performance Metrics
  • Viewing Performance Information
    • Using the All Metrics Link
    • Using the Domain Performance & Statistics Pages
  • Configuring Performance Metrics
• Monitoring Node Performance
• Monitoring Service Performance
  • Logging Service Performance Information
• Monitoring Server Performance
• Viewing Logs
  • Oracle Content Services Logs
    • The Node Log
    • The Application Log
  • Viewing Oracle Content Services Logs from the Oracle Collaboration Suite Control
• Accessing Metrics and Monitoring Metric Alerts
  • Installing the Grid Control Management Agent
  • Setting the Management Agent Classpath
  • Managing Oracle Content Services with the Grid Control
  • Accessing the Grid Control
  • Changing the Default Metric Collection Behavior
    • Reconfiguring Oracle Content Services (oracle_files) Targets in the Grid Control
  • Viewing Oracle Content Services Metrics in the Grid Control
    • Using the Collaboration Suites Subtab
    • Using the Search Function
  • Metric Thresholds and Metric Collection Intervals
    • Metric Collection Intervals

8 Managing Oracle Content Services Formats

• About Formats
• Adding Formats
• Modifying Formats
• Deleting Formats
• Default Formats

9 Managing Oracle Content Services Sites

• About Sites
• Creating Sites
• Modifying Sites
• Granting the Security Administrator Role
• Enabling and Disabling Sites
• Deleting Sites

10 Oracle Content Services Maintenance and Tuning

• Backup and Recovery
• Service Configurations and Java Memory Sizing
  • Calculating Xmx Settings
  • Adjusting Service Configuration Settings
• Performance Tuning
  • Running the Oracle Content Services analyze.sql Script
    • Restoring Prior Statistics
  • Providing Adequate Storage to Improve Performance
    • Document Storage and Sizing Issues
    • Oracle Content Services Metadata and Infrastructure
• Analyzing Performance Problems
  • If the Database Is Causing the Problem
  • If the Java Processes Are Causing the Problem
    • Viewing Cache Statistics and Changing Cache Settings
    • Viewing Connection Pool Statistics and Changing Connection Pool Settings

A Troubleshooting Oracle Content Services

• Solving General Administration Problems
• Solving Problems with Oracle Content Services Protocols
• Solving Performance Problems
• Solving Oracle Workflow Problems

B Configuring, Unconfiguring, and Reconfiguring Oracle Content Services

• Configuring Oracle Content Services
• Unconfiguring Oracle Content Services
• Reconfiguring Oracle Content Services

C Managing the Oracle Text Index

• Oracle Text Tablespaces and Disk Utilization
• Creating and Maintaining the Oracle Text Index
  • Maintaining the IFS_TEXT Index by Using the Oracle Text PL/SQL Packages
    • Sync Job
    • Optimize Job
    • Monitoring DBMS_JOBS
    • Changing or Removing the Default DBMS_JOBS
    • Manually Synchronizing and Optimizing IFS_TEXT
  • Monitoring Oracle Text Indexing of Oracle Content Services Documents
  • Indexing Non-Standard Content Types
• Modifying the Search Timeout Parameter
• Troubleshooting Oracle Text Problems

D Service Configuration Properties

E Server Configuration Properties

• Shared Properties
• Audit Event Dispatch Agent
• Audit Event Handler Agent
• Background Processing Agent
• Cleanup Agent
• Content Agent
• Content Garbage Collection Agent
• Dangling Object AV Cleanup Agent
• Event Exchanger Agent
• Event Handler Agent
• Expiration Agent
• Folder Index Agent
• Folder Index Analyzer Agent
• FTP Server
• FTPS Server - Explicit
• FTPS Server - Implicit
• Garbage Collection Agent
• HTTP Server
• Inbound Queue Listener Agent
• Lock Expiration Agent
• Most Recent Doc Agent
• Oracle Internet Directory Credential Manager Agent
• Quota Agent
• Read Document Agent
• Reassign Quota Agent
• Records Management HTTP Server
• Records Management Lifecycle Agent
• Refresh Security Agent
• Secure Enterprise Search Group Agent
• Service Warmup Agent
• Service Watchdog Agent
• Statistics Agent
• Version Purge Agent
• Virus Repair Agent

F FTP Quote Command Reference

• SETCHARACTERSET
• SETCOMMANDCHARACTERSET
• SETLANGUAGE
• SHOWCHARACTERSET
• SHOWLANGUAGE

G Oracle Content Services Globalization Support

• How to Choose the Database Character Set for Oracle Content Services
• How to Ensure Documents Are Properly Indexed in Oracle Content Services
  • Character Set
  • Language
• Globalization and the Oracle Content Services Protocols
  • FTP
• Character Sets Supported in Oracle Content Services
• Document Languages Supported in Oracle Content Services

Glossary

Index