Siebel Assignment Manager Administration Guide > Assignment Rule Administration for Delegated Assignment >

Process of Inheriting and Refining Delegated Assignment Rules

To inherit and refine delegated assignment rules, you perform the following tasks:

  1. Inherit an assignment rule.

    For a procedure, see Inheriting Delegated Assignment Rules.

  2. Add criteria to the inherited assignment rule by either creating new criteria or applying criteria templates.

    For information about:

  3. Add candidates to the assignment rule.

    For information about adding candidates, see Adding Employees, Positions, and Organizations to Assignment Rules.

Siebel Assignment Manager Administration Guide