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You can add dynamic candidates teams (position or employee) or organization dynamic candidate teams to assignment rules. You can use either the predefined dynamic candidate teams provided in the application or create your own teams using Siebel Tools.
This task is a step in Process of Defining Assignment Rules.
NOTE: If you plan to create you own dynamic candidate teams, you must use Siebel Tools to configure the teams before implementing the following procedure. For more information about configuring dynamic candidate teams, see Configuring Assignment Objects for Dynamic Candidates.
You use a similar procedure for adding organization dynamic candidate teams to assignment rules. However, there are no predefined organization dynamic teams from which to choose in the seed data; you must create your own organization teams.
|Siebel Assignment Manager Administration Guide|