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If you plan to create new dynamic candidate teams, you must first modify the Dynamic Candidate objects before the candidates are available for adding to your assignment rules. The process is similar to Workflow Policy Component and Workflow Policy Component Column configuration. Using Siebel Tools, you modify the following object types:
Dynamic candidate configuration is a logical definition of the underlying team table, candidate column, and related joins to the assignment object. The Dynamic Candidate properties define the dynamic candidate name, team type, and so on. The Dynamic Candidate Component properties define the table and column names used in the join, and the Dynamic Candidate Component Col properties define columns used in the team-based criteria.
NOTE: If you plan to use only the predefined dynamic candidate teams—Activity Account Team or Activity Asset Team—for your assignment rules or you have already created other dynamic candidate teams, you can skip the first three configuration steps and proceed directly to Step 5.
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