Bookshelf v7.8: How to Use the Siebel Assignment Manager Administration Guide

This guide provides information necessary to configure, administer, and implement Siebel Assignment Manager. Chapters are organized in a way that allows users to move throughout the guide for various tasks. Use Table 2 as a guideline to determine which chapters you should review and familiarize yourself with before using Assignment Manager.

Table 2. Siebel Assignment Manager Administration Guide Organization
Chapter or Appendix	Administrator	Developer
What's New in This Release	X	X
Finding and Using Assignment Manager Information	X	X
Overview of Siebel Assignment Manager	X	X
Planning Your Assignment Manager Implementation	X	X
Basic Assignment Manager Configuration		X
Assignment Rule Administration	X
Working with Dynamic Candidates	X	X
Assignment Rule Administration for Delegated Assignment	X
Running Assignment Manager	X
Advanced Assignment Manager Configuration		X
Availability-Based Assignment	X	X
Assignment Load Splitter Configuration	X
Troubleshooting: Assignment Manager Error Messages	X