Siebel Assignment Manager Administration Guide > Assignment Rule Administration >
Before Defining Assignment Rules
There are several preparatory tasks you should perform before using Assignment Manager and creating your assignment rules.
Before defining your assignment rules, you should:
- Review the Assignment Manager planning guidelines and best practice information. See Planning Your Assignment Manager Implementation.
- Have a good understanding of how Assignment Manager assigns candidates to assignment objects. See Assignment Methodology and Examples for Creating Assignment Rules.
- Modify assignment object property settings to suit your business requirements using Siebel Tools. See Configuring Assignment Object Properties.