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About Server Administration Requirements for Assignment Modes


Assignment Manager requires various functioning server components and tasks based on the selected assignment mode. Table 47 summarizes the required server components and tasks that must be online or started when selecting a particular mode of assignment. When Mobile Assignment is selected, use the information provided for either interactive or batch assignment based on your deployment requirements. Detailed information on starting these components and tasks is covered in the remainder of this chapter.

Table 47. Summarization of Server Requirements for Assignment Modes
Assignment Mode
Set Assignment Manager Online
Start Workflow Monitor Agent
Server Request Broker Running1

Interactive Mode

Yes

No

Yes

Dynamic Assignment Mode

No2

Yes

No2

Batch Assignment Mode

No

No

No

1For dynamic and batch assignment, you do not need to start the Server Request Broker when running your tasks using the SRVRMGR command-line interface (or an alternate method, such as setting Default Tasks for the server component).

2This information is based on the default "Assignment Request (In Process)" seeded action.

Additionally, when using availability-based assignment, make sure the Field Service component group and the ApptBook component are online.

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