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Managing Collection Correspondence Administration

The information captured in the Correspondence Administration view can be used to automate the cure process. Associated with the financial account, the Collections Correspondence Administration view provides the ability to select and automatically generate predefined correspondence utilizing defined templates and selection criteria.

To set up correspondence rules

1. Navigate to Administration - Collections > Correspondence Administration view.
2. In the Correspondence list, click New and complete the necessary fields.

   Some fields are described in the following table.