Siebel Communications Server Administration Guide > Administering Siebel Communications Server > Enabling Session Communications and Simulation >

Enabling Communications Sessions for Siebel Web Client

End users can access communications using the Siebel Web Client by connecting the Web browser to an Applications Object Manager for which server component parameter values are set as described in this section.

For more information about setting server component parameter values, see Siebel System Administration Guide.

To enable or disable session communications for Siebel Web Client users

  • On each Application Object Manager that is to support users for whom session communications must be available, set the server component parameter CommEnable (Enable Communication) to TRUE. Alternatively, to disable communications, set it to FALSE. To set this parameter, do one of the following:
    • Navigate to Administration - Server Configuration > Servers, specify the Siebel Server, and select Call Center Object Manager (for example) in the Components list. Set a value for the Enable Communication parameter in the Parameters list (for this component).
    • On the command line, run Siebel Server Manager, specifying your Siebel Gateway Name Server, Siebel Enterprise Server, and Siebel Server, as appropriate. In Server Manager, enter (on one line) a command like the following, as appropriate for your Application Object Manager component:

    change parameter CommEnable=true for component SCCObjMgr_enu

After you set the CommEnable parameter value, the change will take effect for each subsequent user login. Optionally, you may request existing users to log out and log in again.

For more information about using Siebel Server Manager (GUI or command line), see Siebel System Administration Guide.

Siebel Communications Server Administration Guide