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Siebel Communications Server Administration Guide > Configuring Session Communications > Specifying Telesets > Specifying Extensions for TelesetsThis section describes how to specify extensions for telesets. After you specify telesets, agents, and extensions, the agent who uses the teleset must specify a default standard extension from the teleset that he or she is associated with. The agent does not need to specify a default standard extension if the teleset is a hoteling teleset. For details, see Setting Communications User Preferences. The way you specify extension data varies according to the switch you are using. Table 5 documents how extension type must be specified (S or A) for each of the switches supported in the communications configurations provided by Siebel Systems. For more information about supported switches, see System Requirements and Supported Platforms on Siebel SupportWeb. To specify extensions for a teleset
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Siebel Communications Server Administration Guide |