Siebel Communications Server Administration Guide > Configuring Communications Templates > About Communications Templates >
Siebel Views for Working with Templates
You create templates in either of the following views:
- My Templates view (in the Communications screen, for end users)
- All Templates view (in the Administration - Communications screen, for administrators or other authorized advanced users)
In these views, respectively, end users see only the templates they have created (My Templates), and administrators see all templates (All Templates).
NOTE: Procedures in this section generally assume a non administrator user, using the My Templates view in the Communications screen.