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Updating the Fraud Alert in Siebel Energy (End User)
End users can indicate that some action has been taken by adding comments or by changing other fields in the fraud alert record, such as its status, priority, or owner.
To update a fraud alert
- Navigate to the Fraud Management screen.
- In the Fraud Alerts list, select a fraud alert.
- In the Fraud Alert record and More Info form, complete the necessary fields.