Table 32. Siebel Service Handheld Screens, Views, and Business Components
|
|
View Name in Siebel Tools |
|
Accounts |
Accounts |
SHCE Service Accounts View |
|
|
Asset Details * |
SHCE Service Account Asset Details View |
- Asset Mgmt - Asset
- FS Asset Warranty
|
Assets |
SHCE Service Activity Assets List View |
- Account
- Asset Mgmt - Asset
|
Contact Details * |
SHCE Service Account Contact Details View |
|
Contact Notes * |
SHCE Service Account Contact Notes View |
|
Contacts |
SHCE Service Account Contacts View |
|
Details * |
SHCE Service Account Details View |
|
Entitlements |
SHCE Service Account Entitlements View |
- Account
- Entitlement Account
|
|
New SR * |
SHCE Service Account SR Details View |
|
Readings * |
SHCE Service FS Measurement Readings View |
|
Service Requests |
SHCE Service Account SRs View |
|
Activities |
Activities |
SHCE Service Activity List View |
|
|
Assets |
SHCE Service Activity Assets List View |
- Action
- Asset Mgmt - Asset
|
Attachments |
SHCE Service Activity Attachment View |
- Action Attachment
- Asset Mgmt - Asset
|
Details * |
SHCE Service Activity Detail View (More Info) |
|
Expense Reports |
SHCE Service Activity Expense Report View |
|
Expenses |
SHCE Service FS Expense View |
|
Instructions |
SHCE Service Instructions View |
|
Invoices |
SHCE Service FS Activity Invoice View |
|
Move Part * |
SHCE Service FS Activity Part Movements (More Info) |
- FS Activity Parts Movement
|
Move Parts |
SHCE Service FS Activity Part Movements |
- Action
- FS Activity Parts Movement
|
New Activity * |
SHCE Service Activity Entry View |
|
Recommended Parts & Tools |
SHCE Service FS Activity Recommended Parts Tools View |
- Action
- FS Activity Recommended Parts_Tools
|
|
Procedures |
SHCE Service FS Steps View |
|
Time |
SHCE FS Time View |
- Action
- Time Sheet Daily Hours
|
Time Sheets |
SHCE Service Activity Time Sheet View |
- Time Sheet Items
- Time Sheet
|
Browser |
Availability * |
SHCE Service Part Browser Availability |
- FS Bucket Header - Part browser
- FS Bucket - Part Browser
|
|
Products |
SHCE Service My Part Browser View |
- FS Bucket Header - Part browser
|
Substitutes * |
SHCE Part Browser Substitute View |
- FS Bucket Header - Part browser
- FS Substitute Part Bucket - Part Browser
|
Service Reqs |
Activities |
SHCE Service Service Request Detail View |
|
|
Details * |
SHCE Service Service Request View |
|
Invoice Lines * |
SHCE Service FS SR Invoice List View |
|
Invoices |
SHCE Service FS SR Invoice View |
|
New Activity * |
SHCE Service Service Request Activity Entry View |
|
New SR * |
SHCE Service Service Request SR Entry View |
|
Order Details * |
SHCE Service Order Line Items View |
- Order Entry - Order
- Order Entry - Line Items
|
Order Line Details * |
SHCE Service Service Request Order Line Items View |
|
|
Orders |
SHCE Service Service Request Orders View |
- Service Request
- Order Entry - Orders
|
Service Requests |
SHCE Service SR List View |
|