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Siebel Handheld supports a specific and limited set of devices, handheld OS, desktop OS, server OS, server databases, and languages. This range of devices and platform support varies widely across the range of Siebel Handheld releases and must be carefully checked to confirm support. See System Requirements and Supported Platforms on Siebel SupportWeb for your Siebel application for information on supported Handheld OS, desktop OS, server OS, and server databases.
If you encounter problems while installing the Siebel Handheld application on client devices from a desktop PC, refer to the following checklist. Most installation problems are covered by this checklist.
Siebel Handheld binaries may also be installed to a CompactFlash card to conserve (RAM) memory. The application will still be loaded into memory when it executes. To install on the CompactFlash card, set the ApplicationBinariesLocation and ApplicationDataLocation parameters in the setup.ini file. See Setting Up Siebel Handheld Application Installation on a CompactFlash Card.
Siebel Handheld (application only - no data) may also be copied onto a CompactFlash card to aid in deployments. The initial backup image should be made of a device that has not done an initial synchronization. An initial synchronization will still be required by each user to receive the configuration and data. For information on backup utilities, see the documentation accompanying your handheld device.
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