Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions >
Allowing New Fields to Be Used in Loyalty Promotion Criteria
If you configure the application to add a new field, for example to the Member or Transaction record, it is not automatically available for us in promotion criteria. This section describes how to add a new field that is available in promotion criteria. To add a new field used in a transaction, do the following:
- Decide what type of attribute you must use in the criteria. For more information about types of attributes, see Creating Attributes for Loyalty.
- Using Siebel Tools, add the field that attribute will be based on to the appropriate business components, as shown in Table 16. For example, if you want to use a Transaction Attribute in the criteria, add the field to the business component LOY Transaction and LOY Engine Transaction.
Table 16. Business Components and LOV Types Used with Attribute Types
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Member Field |
LOY Member LOY Engine Member |
LOY_ATTRIB_FIELDS_MEMBER |
Member Tier |
LOY Member Tier LOY Engine Member Tier |
LOY_ATTRIB_FIELDS_TIER |
Transaction |
LOY Transaction LOY Engine Transaction |
LOY_ATTRIB_FIELDS_TXN |
Promotion Specific |
LOY Promotion Bucket LOY Engine Promotion Bucket |
LOY_ATTRIB_FIELDS_PROMO_BUCKET |
Point Type |
LOY Member/LOY Tier LOY Engine Member/LOY Engine Tier |
LOY_ATTRIB_FIELDS_MEM_POINT |
- Using Siebel Loyalty, navigate to the Administration - Data > List of Values view and add the appropriate value:
- In the Type field, query Query for the appropriate LOV type for this attribute, as shown in Table 16. For example, if you want to use a Transaction Attribute in the criteria, query for LOY_ATTRIB_FIELDS_TXN.
- Add a new record. In the Type field, add this same LOV type. In the Display Value and Language-Independent Code, add an entry that exactly matches the name of the new field that you added to the business component.
- Click the Clear Cache button to refresh the cache.
- Now you can create an attribute based on this new field, as described in Creating Attributes for Loyalty.
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