Siebel Order Management Guide Addendum for Industry Applications > Workflows for Partner Asset-Based Ordering >

CUT eChannel - New Products & Services Process

This workflow identifies the user role as either a Partner Power Commerce user or a Standard Partner Commerce user. Then it routes the user to the appropriate user interface.

This workflow is invoked when the user:

• Logs in at the Partner Portal login screen
• Selects the New button from the Installed Assets applet in the Customer Portal view
• Selects New from the Service Items view the business process

This workflow is shown in Figure 18.

Figure 18. CUT eChannel - New Products and Services Business Process

Workflow Description. This workflow does the following:

• Identifies the user role.
• Calls the process to display the appropriate interface for quotes and orders:
  • Calls the CUT eChannel - Goto Product Catalog View sub-process if the user is identified as a Standard Partner Commerce user.
  • Calls the workflow SIS OM New Products & Services Process if the user is identified as a Power Partner Commerce user. For more information about this workflow, see the section about workflows for employee asset-based ordering in Siebel Order Management Guide.