Table 18. Resolving Component Job Problems
|
|
|
The Component/Jobs drop-down list contains no records. |
Batch-mode components are not synchronized. |
Synchronize the batch-mode components. For information on this task, see Synchronizing Components on a Siebel Enterprise Server. |
Component job stays in Queued state. |
System Management server components, Server Request Broker (alias SRBroker) and Server Request Processor (alias SRProc) are offline or disabled. |
Enable these components or set online. For information on enabling components, see Enabling Components on a Siebel Server. For information on setting components online, see Setting Siebel Server Components Online. |
|
Server component associated with component job or component job template is offline or disabled. |
Enable this component or set online. For information on enabling components, see Enabling Components on a Siebel Server. For information on setting components online, see Setting Siebel Server Components Online. |
|
Database UTC enabled. |
Set system preference Universal Time Coordinated to false. For information on configuring system preferences, see Applications Administration Guide. |
|
Server component job is based on a new component definition added using the component definition screen. |
Synchronize the batch-mode components. For information on this task, see Synchronizing Components on a Siebel Enterprise Server. |