This chapter covers how an end-user can take tests, track progress, and view transcripts using Siebel Training. It also describes how managers can access a direct report's progress, and view and approve third-party training for employees. It includes the following topics:

• Process of Taking Tests, Tracking Progress, and Viewing Transcripts
• Taking a Skills Test
• Reviewing Skills Test Results
• Checking the Transcript
• Assessing Training Progress of Employees
• Viewing and Approving Third-Party Training