This chapter covers setting up and configuring Siebel Email Response for multilingual, Unicode database, or non-Unicode database deployments. It includes the following topics:

• About Global Deployment Setup and Configuration
• Process of Setting Up and Configuring Email Response Global Deployment
• Using the Siebel Email Response Smart Character Set
• Deploying Siebel Email Response Internationally
• Planning a Siebel Email Response Global Deployment
• Setting Up Siebel Email Response for International Deployment

NOTE:  Siebel Email Response setup and configuration steps are the same for each deployment type. For more information, see Global Deployment Guide.