Siebel eService Administration Guide Addendum for Industry Applications > Siebel eService for eAutomotive >
New or existing customers can use the Dealer Locator to find the dealer nearest to them, so they can purchase or get service for a vehicle.
Both anonymous and registered users can use the Dealer Locator by clicking the Locate Nearby Dealer link on the home page or by clicking the Contact Us Global button and then clicking the Locate Nearby Dealer link.
Customers enter the following information:
- Location. Customers enter either their ZIP code or their city, state and country.
- Category. Customers use the Category drop-down list to specify whether they want a dealer, a service center, or either.
- Make. Customers use the Make drop-down list to specify the make of car.
- Search Range. Customers use the Distance In (miles or kilometers) and Search Range fields to specify how far from their location the dealer may be.
When the customer clicks Search, the result includes all dealers that meet the criteria that were entered.
The Dealer Locator searches through all the dealers that you have entered in the Dealer Locator Administration view in eAutomotive.
For more information about entering dealers in the Dealer Locator Administration view, see the section about Siebel eAutomotive tools in Siebel eAutomotive Guide.