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Setting Tracing and Event Log Levels


You can use tracing levels to troubleshoot a workflow process. Note that setting a trace level above the default level affects performance. Reset the trace level to the default value after troubleshooting is finished.

Table 64 describes events Siebel workflow uses for logging.

Table 64. Description of Workflow Process Logging Events
Event
Level
Description

Workflow Definition Loading (DfnLoad)

3

Traces process and step definitions loaded into memory.

Workflow Engine Invoked (EngInv)

4

Trace methods invoked and arguments passed to the Workflow engine.

Workflow Process Execution (PrcExec)

4

Traces process instance creation and completion. Traces the process property get/set.

Workflow Step Execution (StpExec)

4

Traces step creation and completion, branch condition evaluation, business service invocation, and business component insert/update.

Workflow Performance (WfPerf)

4

Measure overall process execution time.

Workflow Performance (WfPerf)

5

Measure process and step execution time.

Workflow Recovery (WfRecv)

3

Trace instance recovery status and progress. Applicable only to the Workflow Recovery Manager server component.

Workflow Recovery (WfRecv)

4

Trace instance recovery details. Applicable only to the Workflow Recovery Manager server component.

Increasing Tracing Levels for Workflow Management Server Components

You can generate a more detailed trace file to assist in troubleshooting Workflow Process Manager, Workflow Process Batch Manager, and Workflow Recovery Manager.

Increase tracking levels prior to executing the server process.

To increase tracing levels

  1. In the Siebel client, navigate to Administration-Server Configuration > Servers > Components > Events.
  2. In the Components applet, choose the component for which you need to generate tracing.

    These components include the Workflow Process Manager, the Workflow Process Batch Manager, or the Workflow Recovery Manager.

  3. Click the Events tab to view the configurable event types for the chosen component.

    The log level is set to a default value of 1.

  4. Change the log level value to 3, 4, or 5.

    For more information, see Table 64.

  5. (Optional) For more troubleshooting, you can repeat Step 4 to increase the tracing level for the Object Manager SQL log event.

More tracing information is generated as the Component Event Configuration Log Level value increases. For more information on the different Log Level values available for Component Event Configuration, see Siebel System Monitoring and Diagnostics Guide.

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