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Siebel Business Process Framework: Workflow Guide > Administering Workflow Policies > About Workflow Policy Administration > Executing a Workflow Policy with Workflow Action AgentThe Workflow Action Agent process submits a request to Email Manager and Page Manager when actions are to be taken. NOTE: You must create a component definition for each Workflow Action Agent task. Tasks performed by Workflow Action Agent include:
If the Use Action Agent parameter is set to TRUE in the Monitor Agent process, you must perform the tasks described in Starting the Workflow Action Agent Process. Starting the Workflow Action Agent ProcessStart the Workflow Action Agent in the same way that you start the Workflow Monitor Agent. For more information, see Starting Workflow Monitor Agent. Considerations to weigh include:
For more information on arguments for starting a Workflow Agent process, see Siebel System Administration Guide. Shutting Down the Workflow Action Agent ProcessYou shut down the Workflow Action Agent in the same way that you shut down the Workflow Monitor Agent. For more information, see Starting Workflow Monitor Agent. When restarting a workflow policy process, a Workflow Action Agent process immediately begins tracking relevant activities that have occurred since it was shut down. Using Workflow Action Agent for Batch PoliciesYou can run Workflow Action Agent separately for batch policies. To run workflow Action Agent for batch policies
The Workflow Monitor Agent continues processing and puts the qualified rows in the S_ESCL_ACTN_REQ table. The Workflow Action Agent executes actions for rows in S_ESCL_ACTN_REQ and deletes the rows from S_ESCL_ACTN_REQ afterward. The Workflow Action Agent might be of use if the action being executed is long-running or intensive. However, in general Workflow Action Agent does not help with batch policies. |
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