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Siebel Business Process Framework: Workflow Guide > About Workflow Policies > About the Workflow Policies Module > Overview of Workflow Policy ObjectsWorkflow policy objects provide the context in which Workflow Policies operate. The workflow policy object, through the workflow's policy components, defines the set of tables and columns that can be monitored by a policy and how each table in the workflow policy object relates to the other tables. This collection of columns and the relationships between the tables of the workflow policy object represent the entity within Siebel Tools that you must monitor. Siebel Tools provides visibility to many predefined workflow policy objects for common business needs, such as Opportunity, Service Request, and Contact. You can modify some predefined workflow policy objects through administrative screens in the Siebel client. You can also use Tools to create custom workflow policy objects to meet your specific business requirements. Relationships Between Workflow Policy ObjectsThe relationships between Workflow Policy Objects, Workflow Policy Columns, and Workflow Policy Programs are illustrated in Figure 17. Relationships between workflow policy objects include:
To define a workflow policy object and the workflow's components, familiarize yourself with the Siebel Data Model. For more information, see Siebel Data Model Reference. For information about tables and how tables are related, see Siebel Data Model Reference. Visualizing the Hierarchy Between Workflow Policy ObjectsEach workflow policy component can expose a number of workflow policy component columns. In the Object Explorer, a Workflow Policy Component Column is the child object of a Workflow Policy Component, which is itself a child object of a Workflow Policy Object. To view this hierarchy, see About the Workflow Policy Object Hierarchy in Siebel Tools. Example Entity Relationship Diagram for a Workflow PolicyFigure 18 displays the entity relationship diagram for four Service Request Workflow Policy components. The diagram illustrates each of the components, their relationship to one another, and which columns are of interest. Service Request is the primary workflow policy component, and the other three components are joined directly or indirectly to it. About Workflow Policies and Monitoring TablesWorkflow Policies can monitor only Siebel tables. You cannot use a Workflow policy to monitor database tables that are external to Siebel. CAUTION: Do not monitor the S_DOCK_TXN_LOG table or Enterprise Integration Manager (EIM) table columns. An EIM table is prefixed with EIM_, or ends with _IF. Most tables can be monitored except S_DOCK_TXN_LOG and EIM tables. |
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