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Siebel Communications Guide > Profiles in Siebel Communications >
About Exemption Profiles in Siebel Communications
End users create an exemption profile to list subsidy and exemption information for which the customer may be eligible. An exemption profile includes fields to track when a subsidy or exemption takes place, and it records the receipt of supporting information. Some fields in the Exemption Profiles form are described in Table 8.
Table 8. Exemption Profile Fields
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LIFELINE |
Effective Date |
Date when Lifeline assistance becomes effective. |
Eligible |
Customer's eligibility for Lifeline assistance. |
Received Date |
Date when Lifeline documentation was received. |
Renewal Date |
Date when Lifeline renewal is required. |
DIRECTORY ASSISTANCE |
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Select from the Status drop-down list and the Effective Date calendar. |
TAX EXEMPTION |
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Identification numbers to show eligibility for a Federal, State, County, or City exemption. Tax Exemption number stores the number of the certificate that is issued for temporary exemption from tax. |
TEL-ASSISTANCE |
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Select from the Status drop-down list and the Effective Date calendar. |
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