Siebel Marketing User Guide > Creating and Using Offers and Treatments > Web Treatments >

Adding Attachments to Web Treatments Downloads List

The Web Treatment Downloads list displays literature and other files that can be downloaded with the treatment. Literature items must be included in the literature list to be available for selection in this view.

The Downloads list shows files that can be included in the selected Web treatment for download. Any literature other than treatment templates can be included in a treatment as a download.

The fields in this view are shown in Table 18.

Files added here are not yet available for downloading. In this view, you select a set of files to be able to include as downloads from your Web treatment. These files then appear in the Personalization Elements list of embeddable objects in the HTML Editor tool bar when you choose Downloads from the Personalization Items list.

You can select any file from that list and copy it into the template file and that file becomes available for downloading. These files are displayed in the Embedded Object list as [Download:Literature Item Name].

When the Siebel Marketing software encodes this tag, it uses the Literature Item Name as the hyperlink text. The marketer can override this default behavior by using the wildcard (*) functionality and manually defining the HREF link, as described in About Using Hyperlinks (HREF) in Treatment Templates.

To attach literature in the Downloads view

1. Navigate to the Offers screen > Web Treatments view.
2. In the Web Treatments list, select the treatment, and click the Downloads view tab.
3. In the Downloads list, select the literature to make available for downloading from the Web treatment:
   1. Click the menu button and create a new record.
   2. In the Downloads form, click the Name select button.
   3. In the Pick Literature Item list, select the item, and click OK.