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SIS OM Active Quote Subprocess

This workflow determines whether the user has an active quote for the current account. The workflow has two process properties that are set by the calling workflow: the Row ID of the customer account associated with the asset and the Row ID of the active quote. This workflow is shown in Figure 45.

The following workflows initiate this workflow as a subprocess:

• SIS OM New Products & Services Process
• SIS OM New Products & Services Process - VORD
• SIS OM Modify Products & Services Process
• SIS OM Disconnect Products & Services Process
• SIS OM Suspend / Resume Products & Services Process

Figure 45. SIS OM Active Quote Subprocess Workflow

Workflow Description. This workflow does the following:

1. Retrieves the active quote for the session and checks that there is a value.
2. If there is no active quote, a new quote is created and set as the active quote.
3. If there is an active quote, determines whether the quote is associated with the same customer account as the asset being modified, and whether the quote has a status of In Progress. If the quote is not valid, a new quote is created and set as the active quote.
4. If the new quote is valid, retrieves the price list Id and the currency code associated with the quote and returns them to the calling workflow.

Associated Business Service Methods. The following table shows the steps in this workflow that call business service methods.