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Customizing How Siebel CRM Desktop Maps Fields

The siebel_basic_mapping.xml file describes objects you can add to Microsoft Outlook. It defines mapping between a Siebel CRM field and a Microsoft Outlook field. You can also extend a set of fields that native Microsoft Outlook objects reference. Each description for an object includes the following information:

• The forms_xx file is dependent on the siebel_basic_mapping file. The forms_xx file defines the forms. The siebel_basic_mapping identifies the form that each object uses.
• The icons that Siebel CRM Desktop uses to display the object. Siebel CRM Desktop uses these icons in Microsoft Outlook views.
• The folder name for the object in the Microsoft Outlook navigation pane.
• A set of custom Microsoft Outlook views that Siebel CRM Desktop applies to the Microsoft Outlook view.

For more information, see XML Code to Map a Field.