Siebel Public Sector Guide > Setting Up Cases > Adding New Serialization Rules >

Viewing Serialization Configuration in Tools

This task is a step in Process of Setting Up Cases.

You may want to check the configuration of the serialization rules within Siebel Tools. In the following procedure, instructions are provided for checking the serialization for the HLS Case business component. Serialization is also configured out of the box for the following business components:

• HLS Related Case
• PUB Evidence
• PUB Lead
• PUB Related Evidence
• PUB SubEvidence
• PUB Sublead

To view the serialization on the HLS Case business component

1. Log into Siebel Tools as an administrator.
2. Navigate to Object Explorer > Business Component.
3. Query for the HLS Case business component.
4. Navigate to Business Component > Business Component User Prop.
5. Query for Serialization*.

   The following records should be returned.

   Name	Value
   SerializationAutoGenerate	Y
   SerializationBC	HLS Case
   SerializationBO	HLS Case
   SerializationChildAttBC	HLS Cases Attachment
   SerializationChildBC	PUB Evidence
   SerializationChildBO	HLS Case
   SerializationParentBC	<field is empty>
   SerializationParentIdField	<field is empty>

6. (Optional) Repeat Step 3 to Step 5 for any of the other listed business components to view the default serialization configuration.