Federal and municipal public health agencies can track disease outbreaks, share information internally and with the public, and manage local and global responses using the capabilities of Public Sector application.

This chapter describes the procedures that assist in tracking disease outbreaks and medication availability, developing frequently asked question (FAQ) solutions, and managing responses. It includes the following topics:

• Scenario for Health Threat and Response Management
• Process of Managing Public Health Cases
• Creating a Disease Record
• Developing Disease Details
• Managing Disease Response Inventory
• Managing Calls on Suspected Health Threats
• Searching for Information on Health Topics
• Creating and Modifying Health Topic Content
• Contributing to and Approving Content for Health Topics

NOTE:  Many of the procedures used in Managing Investigative Cases also apply to health threat cases. For this reason, it is recommended that you also refer to that chapter for more information on how to manage health threat and response cases.