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To deploy the Siebel Outlook Add-In, you must set the MsgClientAddInEAIUrl Siebel Enterprise Server parameter, and enable Web Client Automation. You can also optionally specify values for the MsgClientAddInCacheRefreshInterval parameter and the MsgClientAddInLinkHistory parameter. This topic describes how to perform these tasks.
This task is a step in Process of Setting Up Siebel Outlook Add-In.
You must set the MsgClientAddInEAIUrl Siebel Enterprise Server parameter, which defines the path to the Siebel EAI object manager. The Add-In Update Agent uses this path to download data from Siebel Business Applications and cache the data on the client's desktop. The EAI Object Manager specified does not have to be on the same computer as the PIMSI Engine, and does not have to be dedicated to the PIMSI Engine. For information about the Add-In Update Agent, see Installing Siebel Outlook Add-In.
CAUTION: You must use the same authentication mechanism for the Application Object Manager and the EAI Object Manager used to refresh the data cache. This is because SSSE uses the user name and password of the currently logged in user to log in to the EAI Object Manager to refresh the data cache. If the authentication mechanism for the Object Manager is different from the authentication mechanism for the application, this results in a refresh failure. For additional information on authentication methods, see Siebel Security Guide.
You can optionally specify a value for the MsgClientAddInCacheRefreshInterval parameter. The MsgClientAddInCacheRefreshInterval parameter defines how often, in minutes, the Siebel Outlook Add-In refreshes the local cache for all users.
The local cache is used to store the linked Siebel data that is displayed in Microsoft Outlook. Storing a copy of the user's Siebel data in a local cache improves performance and allows the user to work offline. In determining the refresh interval of the local cache, you must consider the necessity to have current data available against the performance impact of updating this information repeatedly. For information about how individual users can modify the refresh interval values in Outlook, see Setting the Cache Refresh Interval.
The MsgClientAddInLinkHistory parameter defines, for all users, the number of days that a recently used link is to be stored on the Quick Links menu. The Quick Links menu allows a user to quickly locate recently used links without having to search through the entire list of links in the Link to Siebel dialog box. For information about how individual users can modify the quick link retention values in Outlook, see Setting the Quick Link Retention Period.
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