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About Siebel Master Data Applications Functions and Services

The database tables and Siebel Connector for Master Data Applications support insert, delete, update, and query functionality on master data, such as customers, products, and so on. When these functions are available in Siebel Business Applications and back-office systems, they can be used to make modifications to an organization's data, which is then stored and reconciled in Siebel Master Data Applications. For further information on Siebel Connector for Master Data Applications, see About Integration Services for Siebel Master Data Applications and Siebel Connector and Integration of Siebel Master Data Applications.

For details about prebuilt Siebel Master Data Application services interfaces for accessing these functions, see Siebel Master Data Applications Messages.

Siebel Master Data Applications also provide the following services through configuration:

• Publish. Publish data records from Siebel Master Data Applications to subscribing applications. For further information on administering this functionality, see Setting System Privileges for Siebel Master Data Applications.
• Request and Reply. Other applications send a request for data from Siebel Master Data Applications. For further information on configuring request and reply, see Setting System Privileges for Siebel Master Data Applications.

Services can be configured to operate in real-time or batch mode.

Siebel Master Data Applications use a variety of integration techniques to allow the operation of functions and services between other applications and themselves. See About Siebel Master Data Applications Architecture for further information.

Administering Siebel Master Data Applications

Siebel Master Data Applications are administered through Siebel Customer Data Steward user interface screens. However, only those screens necessary for viewing and administering the information contained within Siebel Master Data Applications are included. See Administering Siebel Master Data Applications for further information on administration. Only administrative users have access to these screens. An example of one of the administration screens appears in Figure 3.

Figure 3. Siebel Business Applications Administration—Universal Customer Master screen.

The administration screens are used to make manual changes to the data, make decisions on suspect information, and set-up rules and policies for UCM data management.

Access Control is enforced at the user interface level for Siebel Master Data Applications administration screens. Siebel Universal Customer Master Application messages have full visibility of the data, that is, no access control mechanism is applied to the messages but they are subject to system privilege checks when accessing the Universal Customer Master Application. For further information and procedures on configuring system privileges, see Setting System Privileges for Siebel Master Data Applications.

For general information and procedures on access control, see Configuring Siebel Business Applications and Siebel Security Guide.