Siebel eSales for CME (Communications, Media, and Energy) has special features to support the complex orders that are common in these industries. These features affect:

• The Siebel eSales Web site that the customer sees
• The workflows used to capture sales

Topics in this chapter include the following:

• Differences in the Siebel eSales Web Site
• Differences in Order Workflow Processes
• Energy Price Comparison