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Siebel Communications Server Administration Guide > Configuring Session Communications > Specifying Telesets > Specifying Extensions for TelesetsThis section provides instructions for specifying extensions for telesets. After telesets, agents, and extensions have been specified, each agent who will use the teleset must specify a default standard extension from the telesets the agent is associated with. If the teleset an agent will use has been defined as a hoteling teleset, this step is not necessary. For details, see Setting Communications User Preferences. The way you specify extension data varies according to the switch you are using. Table 4 documents how extension type must be specified (S or A) for each of the switches supported in the communications configurations provided by Siebel Systems. For more information about supported switches, see System Requirements and Supported Platforms on Siebel SupportWeb. To specify extensions for a teleset
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Siebel Communications Server Administration Guide |