Siebel Communications Server Administration Guide > Using Siebel Wireless Messaging > Administering Mobile Devices >

Device Address Settings

The Device Addresses list in the Mobile Devices view contains settings for message delivery profile, device address, and address priority for each mobile device that will receive wireless messages. Device addressing information includes the following:

• Message Delivery Profile. Specify a message delivery profile, which describes the network and message type that will be used to send wireless messages to this mobile device.

  Using Siebel Wireless Messaging, for example, if a device is connected to wireless network operator ABC and uses the SMS protocol to receive messages, then the administrator creates a message delivery profile, such as ABC Network SMS Profile. Such a profile would be based on the Wireless Messaging 1-Way or Wireless Messaging 2-Way communications driver.

  The driver profile references the applicable service node, which is used to send a message through the wireless network operator that provides service to the person's mobile device.

  For information about configuring communications drivers and profiles, see Configuring Communications Drivers and Profiles.

  If an administrator does not do so, each end user must associate the appropriate profile with the mobile device to receive messages.

• Device Address. Specify a unique identifier for a particular mobile device, enabling messages to be sent to this device.
  • Often, the device address required to send an SMS or TAP page message is the phone number or PIN number of the device. If you are using the MobileSys Network in the United States, the phone number is preceded with a numeral 1. If you are using the MobileSys Network in other countries, contact MobileSys for additional information and prefixes.
• Address Priority. Select a priority, from 1 - Highest to 6 - Unranked, for each address for each mobile device, for each applicable recipient. Wireless messages are sent to the device with the highest device priority, and to the highest priority address for that device.

  To guarantee message delivery, make sure that only one device address is assigned the highest address priority: only one address for a particular mobile device may have an address priority set to 1 - Highest. Any other address must have the address priority set to 2 or a higher number. Do not attempt to define any additional addresses if an address with priority 6 already exists.

• Comments. Comments you can enter about a particular mobile device address.