Siebel Communications Server Administration Guide > Using Siebel Wireless Messaging > Administering Mobile Devices >

Mobile Device Settings


For each person in the Siebel Database, the Mobile Device list in the Mobile Devices view contains settings for device name, login preference, and device priority for each mobile device that will receive wireless messages. Mobile device information includes the following:

  • Device Name. The name to assign to the mobile device. It can be any descriptive name. For each person, each device name must be unique.
  • Login Preference. The Auto Login level for the mobile device. The value for each registered device can be set to any of three values:
    • Automatic Login
    • Password Only
    • User Name and Password
  • Device Priority. Select a priority, from 1 - Highest to 6 - Unranked, for each mobile device you register. Wireless messages are generally sent to the mobile device with the highest priority, for each user.

    To guarantee message delivery, make sure that only one registered device is assigned the highest device priority: only one device registered for a particular user may have a device priority set to 1 - Highest. Any other registered devices must have the device priority set to 2 or a higher number. Do not attempt to register any additional devices if a device with priority 6 already exists.

    NOTE:  Normally, all messages are sent to the highest priority device and address for a recipient. However, end users may override the device priority settings in the Mobile Alerts view in the Mobile screen. When an end user enables an alert for a particular device, the alert is sent to that device, regardless of the device priority settings established for the user.

    For more information on allowing end users to enable alerts, see Configuring One-Way Wireless Messaging Workflows for Siebel Wireless. For information about how end users can configure mobile alerts, see Specifying Mobile Device Settings.

  • Comments. Comments you can enter about a particular mobile device.
Siebel Communications Server Administration Guide