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Siebel Communications Server Administration Guide > Using Siebel Wireless Messaging > Using Two-Way Wireless Messaging Workflows >
Predefined Two-Way Wireless Messaging Workflow for Outbound
The predefined workflow policy Outbound Wireless Messaging Activity Dispatch Policy is designed to send outbound wireless messages, under the conditions shown in Table 76. The associated workflow action invokes the workflow process Outbound Wireless Messaging Activity Dispatch. Optionally, you can modify the workflow action to instead invoke either Outbound Wireless Messaging Activity Dispatch - Short Message or Outbound Wireless Activity Dispatch Workflow Proxy.
Table 76. Two-Way Wireless Messaging Workflow Policy
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Description of Workflow Functionality |
Conditions That Trigger the Workflow |
Outbound Wireless Messaging Activity Dispatch Policy |
Sends a wireless message to a field service representative who is the new owner (Primary Employee) for an activity |
Setting or changing the primary employee for an activity to a user with the Field Service Representative - Wireless responsibility |
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