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Developing Opportunities in Siebel Sales Handheld
An opportunity is defined as a potential revenue-generating event. An opportunity is usually associated with an account and one or more contacts, products, activities, and quotes.
Examples of opportunities are:
- At a trade show, a company representative expresses interest in purchasing a product.
- When called by a telesales representative, a contact indicates interest in contracting maintenance services.
- In a conversation with an existing client, the client expresses an interest in upgrading to the newest product model.
The following topics related to opportunities are included in this section: